Terms of service

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive the wrong item:

• Please contact us within 3 days of delivery at Info@LuxHouseGifts.com
• Include your name and address and photographs of the item 
• We will work promptly to provide a replacement, refund, or appropriate resolution.

GIFT BOXES AND CURATED COLLECTIONS

• Product substitutions may occasionally be necessary due to supplier availability.
• Any substitutions will be of equal or greater quality and value.
• House of Lux Gifts reserves the right to make minor modifications that do not materially affect the overall presentation or value of the gift.

KIDS COLLECTION SAFETY NOTICE

• Adult supervision is recommended for young children.
• Some gift set components may contain small parts and may not be suitable for children under 3 years of age.
• Customers are responsible for reviewing age recommendations provided in product descriptions.

INTELLECTUAL PROPERTY

All designs, photographs, product descriptions, logos, and content created by House of Lux Designs, LLC are the property of House of Lux Designs, LLC and may not be reproduced, copied, or used without written permission.