Shipping policy

ORDER PROCESSING

• Most orders are processed within 1–3 business days.
• Personalized and custom orders may require additional processing time.
• Business days exclude weekends and holidays.
• Customers will receive tracking information once their order has shipped.

SHIPPING POLICY

• Orders are shipped using reputable carriers such as USPS, UPS, or FedEx.
• Delivery estimates are provided by the carrier and are not guaranteed.
• House of Lux Gifts is not responsible for delays caused by weather, carrier disruptions, or circumstances beyond our control.
• Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping charges for reshipment.